Privacy Policy
This site is owned and operated by Collypto Technologies, Inc. (“Collypto”, “Collypto Technologies”, “us”, “we”, or “our”).
This privacy policy (“Privacy Policy”) defines the terms under which any personal information that we collect from you (“you”, “your”, “customer”, “owner”, or “user”), will be processed by us. “Personal Information” is any information that can be used to identify, locate, or contact an individual, alone or when combined with other personal identifying information.
1. Information We Collect
2. Security and Confidentiality
Collypto is committed to protecting your privacy. Access to customer information will only be granted to team members whose job duties require it. All team members have a duty to maintain customer confidentiality. Our internal Privacy Policy outlines the processes and procedures to be followed in the event of a breach, including but not limited to notification to customers and relevant authorities.
To protect your privacy, Collypto Technologies team members may request personal information to confirm your identity before providing assistance with account-specific requests.
Customers should ensure that they safeguard sensitive (Ethereum) account information. Collypto Technologies will never ask for seed phrases, pneumonics, or private keys. Any requests for these items should immediately be reported to contact@collypto.com.
3. Information Sharing
As part of maintaining compliance with applicable laws and regulations, providing quality customer service, and continuing to enhance the customer experience, it may become necessary to share your data with:
a.) Law enforcement or regulating authorities, when legally required to do so, or voluntarily when circumstances deem it reasonable and necessary to do so.
b.) Service providers, strictly limited to information required for the fulfillment of their obligations to Collypto Technologies.
c.) Present and future parent companies, holding companies, and wholly or partially owned affiliates or subsidiaries.
Your information will never be sold, shared, or otherwise disseminated without your consent for purposes other than those in sections a, b, and c, as listed above.
4. Data Retention
Personal information will be stored securely in our CRM system and will remain on file as required by applicable laws, regulations, and internal business processes.
5. Your Rights
You may confirm and update your personal information held by Collypto Technologies by submitting a request on the “Contact” page of our website, or sending an email to contact@collypto.com.
6. Changes to the Privacy Statement
Any changes we make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any changes and updates to this policy.
7. Contact
Questions, comments, and requests regarding this Privacy Policy should be directed to inquiry@collypto.com.